Frequently Asked Questions
We have compiled the most frequently asked questions we receive. We hope you will find the answer you are looking for. If not, please send us a message!
Do you deliver abroad?
Orders to Bulgaria, Greece and Romania can be placed directly through the website. For orders to all other EU countries, please contact us at office@drzdravkov.com
Are the products certified?
All products are manufactured in accordance with ISO 22000:2018 and have been successfully registered with the Bulgarian Food Safety Agency.
Where can I consult with Dr. Zdravkov in person?
Dr. Zdravkov provides consultations by previous appointment. For more information and if you want to make an appointment, please contact us using the contact details provided.
What are Dr. Zdravkov’s qualifications?
Dr. Zdravkov is a physician with over 35 years of experience and is a specialist in three medical fields: neurology, radiology, and traditional Chinese medicine, including herbal medicine (phytotherapy) and acupuncture. He is the author of numerous scientific publications in the field of herbal medicine.
How can I track my shipment?
After your order is shipped, you will receive an SMS and email with a tracking number. You can track the status on the courier company’s website.
How long does the delivery take?
Delivery in Sofia takes 1-2 business days, and 2-3 business days nationwide. For urgent cases, we offer express delivery within 24 hours.
Can I return the product if I am not satisfied?
Yes, you have 14 days from receipt to return the unopened product. In case of a proven defect or mistake on our part, we will cover all costs.
Is there a minimum order amount?
No, there is no minimum amount. However, if , if you order at least three products, you get free delivery throughout Bulgaria.
How can I place an order?
You can order directly from our website, by phone, or through our partners. We accept payment by card, bank transfer, or cash on delivery.
Can I combine several products at the same time?
Yes, our formulas are designed to work synergistically. If in doubt, consult your doctor or contact us for personalized advice.
How long do I need to take the product to see results?
The first effects are usually felt after 2-3 weeks of regular use. For optimal results, we recommend a course of at least 3 months.
When is the best time to take the products – before or after meals?
We recommend taking them between meals, i.e. after eating.
Are the products suitable for vegetarians?
Yes, all our products are suitable for vegetarians and vegans. The capsules are made of plant-based cellulose material.
Is there any scientific research on your formulas?
Each formula is created based on the scientifically proven properties of herbs and over 35 years of clinical experience. These are formulas with ingredients and quality of active substances that have been proven through scientific research on each extract, including mass spectrometry analysis.
Are the ingredients in your formulas all natural?
Yes, all our products contain 100% plant extracts and natural ingredients. We do not use artificial colors, flavors, or preservatives.